Customer Relationship and
Leads Management System
Customer Relationship and Leads Management System
RevHub CRM helps hotels capture, nurture, and convert leads into bookings while building long-term guest relationships through automated marketing and personalized communication.
Key Features
- Lead Capture from Website, WhatsApp, Email, Walk-ins
- Lead Scoring & Qualification
- Automated Follow-up Sequences (Email, SMS, WhatsApp)
- Central Guest Database with History
- Segmented Marketing Campaigns
- Booking & Stay History Integration
- Pre-arrival & Post-stay Automation
- Birthday / Anniversary Wishes
- Feedback & Review Requests
- Marketing ROI Tracking
Benefits
- Increase direct bookings from repeat & referral guests
- Reduce dependency on OTAs
- Personalize guest experience
- Improve guest loyalty & lifetime value
- Measure marketing effectiveness